Return Policy

Last Updated: October 2025

100% Satisfaction Guarantee.

Developed in a world-class R&D lab by skincare experts with over 50 years expertise using clean ingredients and modern dermatology, inūra products are a ritual designed to reveal what we call your inner nūr—skin that looks brighter, hydrated, balanced, clearer and leaves you feeling confident.

And we mean every word. If you are not satisfied with your inūra product within 45 days, we’ll fully refund you—no questions asked.

Return Process:

  • Return Timeframe: 45 days from product delivery.

  • Eligibility: New or gently used items in original packaging (at least 50% of product remaining).

  • Process: Email support@inura.com with your order number and thoughts on what didn't vibe. We'll then refund 100% to your original method of payment. We’ll send you a return shipping label to use to return your product, on us.

If you receive a damaged product, contact us within 7 days of receipt at support@inura.com, and we'll make it right.

Questions? Let's chat—your satisfaction isn't a policy; it's our promise. Reach out anytime; our team will respond within 24 hours to listen, advise, or process your return.

Sincerely,

the inūra team